Privacy Policy

• We do not sell your personal information.
• We collect only what we need to run, secure, and improve FormuLab.
• You can browse many parts of FormuLab without giving us contact information.
• We use support messages to answer you and improve the product.
• We use technical data like browser, device, and error information to keep the app reliable.
• We do not use student data for third-party advertising.
• You can contact us at info@formulab.ca to ask about your information.

Depending on how you use FormuLab, we may collect contact details you provide, account-related information if an account feature is available, support messages, formula correction requests, feedback, and technical information such as IP address, browser type, device type, pages visited, errors, and general usage events.

If you export a PDF, share a topic, or use a study feature, we may process the relevant page information needed to complete that action.

FormuLab may use cookies, local storage, analytics, and error-monitoring tools to remember interface preferences, understand basic product usage, detect errors, prevent abuse, and improve performance.

We do not use this information to build third-party advertising profiles. You can control cookies through your browser settings, but some features may not work properly if browser storage is disabled.

• Provide and maintain the FormuLab website and app.
• Improve formula organization, search, page quality, and support workflows.
• Respond to contact requests, bug reports, content corrections, and educator inquiries.
• Detect abuse, troubleshoot errors, protect the service, and maintain reliability.
• Communicate important product, security, or legal updates when needed.

We may use trusted service providers for hosting, analytics, error monitoring, email, and product operations. These providers process information only as needed to support FormuLab.

We may also disclose information if required by law, to protect users, to prevent abuse, or as part of a business transfer such as a merger or acquisition.

FormuLab may link to external resources or use third-party tools that help operate the service. Those third parties have their own privacy practices. We are not responsible for the privacy practices of websites or services that we do not control.

FormuLab is based in Canada, but the services we use to host, secure, analyze, or support the app may process information in other countries. Those countries may have privacy laws that differ from the laws where you live.

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law or necessary to resolve disputes.

We use reasonable technical and organizational safeguards, including access controls and secure hosting practices. No online service can guarantee perfect security, but we treat student data with care.

• You can ask to access, correct, or delete personal information associated with you.
• You can avoid optional fields when contacting us if they are not needed.
• You can request more detail about how a support or privacy request is handled.
• You can opt out of optional promotional emails if we ever send them.
• You can adjust browser settings to limit cookies or local storage.

FormuLab is designed for students. We do not knowingly collect personal information from children under 13, and we do not knowingly ask students to provide more personal information than is needed to use or support the service.

If a school, parent, guardian, or student believes personal information was provided by a child under 13, contact us and we will review the request.

We may update this Privacy Policy as FormuLab changes. If changes are significant, we will make reasonable efforts to highlight them in the app or through another appropriate channel. The updated date above shows when this version took effect.